Feedback Form
1. Is your consignment picked and delivered on time?
Yes
No
2. How safely is your cargo handled?
Very Safe
Safe
Not so Safe
Mostly UnSafe
Totally UnSafe
3. Rate our Customer Service Representatives, in terms of their attitute? (Best is 10 and Worse is 1)
10
09
08
07
06
05
04
03
02
01
4. How easy or difficult it is to contact TCI EXPRESS person when required?
Very Easy
Easy
Not So Easy
Difficult
Very Difficult
5. Are you aware about our Toll Free Number (1800 2000 977) and Web Services?
Yes, I am aware and using it
No, I am not aware
Chatbot
Mobile App
Nattrack system (Consignment tracking)
6. Share your experience using Our Toll Free No: (Best is 10 and Worse is 1)
10
09
08
07
06
05
04
03
02
01
7. How is your complaint addressed or resolved?
Immediately
Within 24 Hours
Within 2-3 Days
Within a Week
Never
8. Overall experience with TCI EXPRESS
Excellent
Very Good
Good
Average
Poor
Very Poor
Pathetic
9. Will you recommend TCI EXPRESS to others?
Yes
No
Submit
